Store Policy
Customer Care
Owning crystals is believed to send an amazing vibe of energy properties, it also adds a beautiful finishing touch to your home. With Crystal Lite, we are a small business that helps you create that unique, personal, special gift for many occasions.
We are different, fresh and creative. Each Crystal Birthstone Bear comes with a Crystal Heart, Personalised Plaque, Crystal Headpiece or Crystal Sceptre, Adoption Birth Certificate including crystal meaning/birth month and Without/With Giftbox and Ribbon.
All crystals are natural stone (except for Opalite) and some Crystal products are hand made and embedded with crystals of your choice. All Crystals are cleansed and charged, ready for each individual order.
Opalite Crystal is man-made, but it still carries the energy properties of Opal as it is made with 'Opalescence'.
Some products include small pieces and can be a potential choking hazard with young children, please take care.
Privacy & Safety
Privacy and Safety Guarantee
1. Commitment to Privacy
At Crystal Lite, we are deeply committed to protecting your personal information and ensuring your privacy. We adhere to the highest standards of data protection and privacy practices to safeguard your information. Our Privacy Policy outlines how we collect, use, and protect your personal data. We continuously review and update our practices to comply with the latest legal and regulatory requirements, including GDPR, CCPA, and other relevant privacy laws.
2. Secure Data Handling
Your security is our top priority. We implement robust security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, loss, or misuse. Our technology infrastructure is regularly audited and tested to ensure its resilience against security threats.
3. Limited Data Collection
We collect only the data necessary to provide and improve our services. Any personal information you provide is used solely for the purposes outlined in our Privacy Policy. We do not sell or rent your personal data to third parties. Your information is only shared with trusted partners and service providers who adhere to the same stringent privacy and security standards.
4. Transparent Practices
We believe in transparency. You have the right to know what information we collect, how it is used, and who it is shared with. Our Privacy Policy is designed to be clear and accessible, providing detailed information about our data practices. Should you have any questions or concerns, our dedicated support team is available to assist you.
5. User Control and Rights
You have control over your personal information. You can access, update, or delete your data at any time through your account settings or by contacting our support team. We are committed to honoring your data rights and ensuring that your preferences are respected.
6. Continuous Improvement
We are committed to continuously improving our privacy and security practices. We regularly review and update our policies and procedures to adapt to new developments in technology and changes in privacy laws. Your feedback is invaluable in helping us enhance our practices and better protect your information.
7. Incident Response
In the unlikely event of a data breach or security incident, we have a robust incident response plan in place. We will promptly notify you of any breaches that may affect your personal data and take immediate steps to mitigate any potential harm.
8. Contact Us
If you have any questions or concerns about our privacy and safety practices, please do not hesitate to contact us at info@crystallite.com.au. We are here to ensure your experience with Crystal Lite is secure and trustworthy.
Thank you for trusting Crystal Lite with your personal information. Your privacy and safety are our top priorities.
Crystal Lite
Wholesale Inquiries
At this stage, there is no wholesale account with Crystal Lite.
Payment Methods
- Stripe - Credit / Debit Cards
- PayPal
- AfterPay